Legal
Privacy Policy
Last updated: September 2026
AlphaPrime Counseling & Coaching ("AlphaPrime," "we," "us") is committed to protecting the privacy of everyone who visits this website or contacts us through it. This policy describes what information we collect, how we use it, and your rights with respect to it.
Information We Collect
When you submit an inquiry through our contact form, we collect your name, email address, and the message you provide. We do not collect sensitive personal health information through our website. Any clinical or health-related information is collected exclusively within secure, HIPAA-compliant systems during your engagement with our clinical services. Our contact form is not a secure channel for health information.
How We Use Your Information
Information submitted through our contact form is used solely to respond to your inquiry and determine whether our services may be a fit for your needs. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Confidentiality & Clinical Records
All communications with your clinician are protected under applicable state and federal confidentiality laws, including HIPAA. Session notes and clinical records are maintained in a separate, secure system and are not stored on or accessible through this website.
Cookies & Analytics
Our website may use standard analytics tools to understand aggregate visitor behavior (e.g., which pages are visited). We do not use tracking cookies to build advertising profiles. You can disable cookies in your browser settings without affecting your ability to use this site.
Data Retention
Contact inquiries submitted through this website are retained only as long as necessary to respond to your request, typically no longer than 12 months. You may request deletion of your inquiry data at any time by contacting us directly.
Your Rights
You have the right to access, correct, or request deletion of any personal information we hold about you. To exercise these rights, please contact us at hello@alphaprimecounseling.com. We will respond within 30 days.
Contact
Questions about this privacy policy may be directed to: AlphaPrime Counseling & Coaching · hello@alphaprimecounseling.com
If this is an emergency, call 911, or call or text 988 (Suicide & Crisis Lifeline).